Customer Service

During select times of the year we offer a variety of in - house training courses that provide skills training in customer service and guest relations. These courses are offered to those who have everyday "people contact" in their regular work day, as well as to those who might be seeking to enhance and improve their people skills.

For out of town students attending the one week and three week courses, optional accommodations are offered (at a discounted rate,) at The Firehouse Inn, in Rutherfordton, North Carolina.